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CANADA: (416) 766-3941
  USA: (716) 694-3500

Privacy Policy

What Does HENDRICKS & ASSOCIATES, CPA, CGAs Accounting Firm Do with Your Personal Information?

— Our Privacy Policy —

Federal law requires us to tell you how we collect, use, share, and protect your personal information. Federal law also limits how we can use your personal information. Protecting the privacy and security of consumers' personal information is very important to us. Please read this notice carefully to understand what we do with the personal information we collect both online and offline.

When you contact us to help you with a problem, any personal information you provide is voluntary. We collect and use only the minimum information necessary to respond to your concerns and conduct investigations. In most cases, we collect very detailed information, such as name, address, telephone number, email address, Social Insurance numbers, bank records, mortgage or health receipts, etc.

When Do We Collect Personal Information?

When You Contact Us...

  • To provide accounting, tax and consulting services
  • To communicate with your bank, lawyer, business partner, tax department as authorized
  • To assist you with your tax problem with Canada Revenue Agency (“CRA”).

When We Contact You...

  • To ask you for dates when you will be providing your accounting and tax records on time to us.
  • To provide information in response to CRA requests, subpoena or other legal processes.

When We Contact Others...

  • To collect information from your Bank, another Accounting Firm or your Legal representative at your request and as known to you and authorized by you.

Where Does Your Information Go?

Within the Firm...

  • Our employees or professional licensed Accounting contactors use your information when they perform certain services, such as preparing Financial Statements (Notice to Reader, Review Engagement or Audit engagements), corporate or personal tax returns, tax consulting advise, payroll, bookkeeping, etc.  
  • All unused papers are shredded weekly by us
  • All our corporate and personal client record files are retained in storage by us for 6 years.

To Government Agencies (Federal, Provincial, International)...

  • We work with our clients to advise you on tax compliance deadlines for you to meet your mandatory tax filing deadlines under our best attempts for you to have a positive experience with Hendricks & Associates Accounting Firm, while disclosing your confidential information sent correctly and unless forwarded late by you, will be filed on time with Canada Revenue Agency (”CRA”).

To Others Outside Government...

  • We do not provide information to credit bureaus.
  • We do not provide phone numbers, address or emails to telemarketers to enforce the National Do Not Call Registry.
  • We provide information to lawyers/attorney’s in response to court orders, subpoenas, or Freedom of Information Act requests, and will attempt to contact our client to receive your consent.  

Cookie Policy

We may use cookies. “Cookies” are small text files stored in your browser that assist us in providing a more customized web experience.  Cookies also allow us to understand site usage and improve the content and offerings on the site. These cookies are not used to collect any personally identifiable information. However, once you choose to furnish the site with personally identifiable information, this information may be linked to the data stored in the cookie. If you are concerned about cookies, most browsers permit users to decline cookies. If you reject cookies, you may still use the site; however, you may not be able to access all areas or features.

Third Party Sites

Our website may contain links to other sites. We do not operate these sites and are not responsible for the privacy practices of those other websites. We highly recommend that you review the privacy policy of these websites. We do not have control over or assume responsibility for the content, privacy policies, or practices of any third-party websites.

Changes to Our Privacy Policy

We may amend this Policy from time to time. We suggest that you visit our website periodically to determine whether or not any changes have been made. Any changes or updates to the Policy become effective immediately upon posting them to our website and your continued use of our website after the changes are made is deemed to be an acceptance of the changes. The date that the privacy policy was last revised is located at the bottom of this page.    

Questions or Complaints About This Privacy Policy

Write to the Government of Canada Public Safety Portal Officer:

Public Safety Canada
269 Laurier Avenue West
Ottawa, Ontario K1A 0P8
safecanada.ca

Questions About Identity Theft & Online Issues

Visit dnb.ca to learn about the crime of identity theft, including detailed information to help you deter, detect, and defend against it.

Visit OnGuardOnline.gov to learn how to be on guard against Internet fraud, secure your computer, and protect your personal information.

Questions About Other Issues

Visit our Contact Us page to find email, phone, and mail contact information to communicate any issues.

Last Modified: [October 4, 2018]

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